Terms of Service

Version 2, Last Updated 9 March 2026

1. Welcome and Definitions

Welcome. Northside Community Voices Inc. is a not-for-profit community association (“Association”, “We”, “Us” or “Our”). We operate within an area that includes the City of Moreton Bay and the entirety of any State electorates or Federal Divisions that lie mainly within that Local Government Area (“Our Area” or “Northside Area”). These are our Terms of Service (the “Terms”). Please read these Terms carefully because they govern your use of our website located at www.ncvoices.org.au. (the “Site”) and the Association’s Mobile App and any other Association mobile device applications (“Apps”). Please read the Terms carefully. If you have any questions, contact us at [email protected]. To make these Terms easier to read, the Site, Our services and Apps are collectively referred to as the “Services”.

2. Agreement to Terms

By accessing, installing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, simply do not use the Services.

3. Changes to Terms or Services

We may modify the Terms and our Services at any time, in our sole discretion. If we do so, we’ll let you know either on the Site, the Apps or through other means of communications. It’s important that you review the Terms whenever we modify them because continuing to use the Services after we have posted modified Terms on the Site or Apps indicates to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then discontinue use of the Services immediately. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice to you, at our sole discretion.

4.Creating an Account

4.1. Secretariat Roles

The Site administrator will be able to create User accounts for staff, contractors and volunteers undertaking roles in the Association’s Secretariat group, regardless of their residential address. Secretariat permissions last only while they remain active in that role. Those people must:

be aged 16 or over,
agree to abide by the Code of Conduct, Privacy Policy and Terms of Service; and
undertake and pass competency training in privacy, security and the responsible use of the Services prior to starting their role.

4.2. For Adult Residents of the Northside Area

In order to access and use the Services, you will need to click on the Join link on the Site if you are an adult resident of Our Area and agree to abide by the Association’s Code of Conduct. By creating an Account, you become a “User” and represent that you are 16 years or older and are not an elected representative or barred from using the Services under applicable law.

4.3. Friends of NCV

If you are under 16 or a resident outside our area and are interested in the activities of Our Association and agree to abide by the Association’s Code of Conduct, you can click on the Join link on the Site and become a “Friend” with access to most of the Site’s functionality (unable to create or rate outcomes or vote at NCV meetings).

4.4. Subsequent use

Your Account should be yours – don’t use the App under the name of another person with the intent to impersonate that person, or use a username that is subject to rights of another person without appropriate authorization.

We reserve the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading or to reclaim any username that you create through the Services that violates Our Terms. You are responsible for maintaining the confidentiality of your password and Account, and agree to notify Us if your password is lost, stolen, or disclosed to an unauthorized third party, or otherwise may have been compromised. You are responsible for activities that occur under your Account.

4.5. Feedback

We welcome feedback, comments and suggestions for improvements to the Services. You can submit feedback by emailing us at [email protected]. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the feedback for any purpose.

4.6. Privacy policy

Your privacy is important to us. Please review our Privacy Policy for information about the data we may collect and use. Our Privacy Policy is incorporated in these Terms and Conditions, and available at www. ncvoices.org.au /privacy.

5. Campaigning by NCV-endorsed Candidates

NCV is a non-partisan association that encourages Members to participate in community democracy but may endorse independent candidates to stand in local, state or federal elections if other candidates are not sufficiently aligned with our values and agenda. In such instances we will enter into agreements with endorsed candidates to provide volunteers and access to our IT platform and the data pertaining to the electorate that they are contesting. Personal information will be limited to:

Names and contact details of Members in that electorate
De-identified demographic information

6. Content Management

6.1. User Content

For purposes of these Terms: (i) “Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Services; and (ii) any Content that Users (including you) provide to be made available through the Services.

You are responsible for the Content that you post to the Services, including its legality, reliability, and appropriateness. By posting Content to the Services, you grant Association a non-exclusive, transferable, sublicenseable, worldwide, royalty-free right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Services. You agree that this license includes the right for Us to make such Content available to other Users of the Services, who may also use such Content subject to these Terms.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of the Content on or through the Services does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Association does not claim any ownership rights in any User Generated Content that you make available through the Services and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your own Content. Subject to the foregoing, Association and its licensors exclusively own all right, title and interest in and to the App and Content (but not User Generated Content), including all associated intellectual property rights. You acknowledge that the App and Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the App.

6.2. User Conduct

We encourage you to participate and engage in the arts through Association, but ask that you respect the Association community – other Users just like yourself – when using the Services.

Play nice!

You Agree NOT to:

use language or transmitting content that may be considered offensive or profane to other This includes profanity and offensive images, or other media containing obscene, sexually explicit, or excessively violent content.
harass or threaten other Harassing behaviour and language includes insults, ethnic and homophobic slurs, defamatory statements, invasive statements that may infringe on a user’s privacy, or the transmission or sharing of any content that may cause another user to experience ridicule, threat or discomfort.
submit material that violates a third party’s proprietary rights, including privacy and publicity rights, or that otherwise violates any applicable law;
publish falsehoods or misrepresentations that could damage Us, Our Users or any third party;
publish any private information of someone (like their address or phone number) without their permission;
submit material that is unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially, religiously or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate;
submit material of a religious nature (this site is reserved for discourse of a secular nature – if you wish to discuss religious nature, please feel free to do so using other services)
post advertisements;
impersonate another person or represent yourself as affiliated with Us, Our staff or other industry professionals;
solicit a User’s password or other Account information; or
harvest User names, addresses, or email addresses for any

This list is an example and is not intended to be complete or exclusive. We don’t have an obligation to monitor your access to or use of the Services, but we reserve the right to do so for the purpose of operating the Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. We reserve the right, at any time and without prior notice, to remove or disable access to your Account or any Content that we consider, in our sole discretion, to be in violation of these Terms or otherwise harmful to the Services.

You can remove your Content by specifically deleting it. However, in certain instances, some of your Content (such as posts or comments you make) may not be completely removed and copies of your Content may continue to exist on the Services. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of the Content.

6.3. Content on the Services

Subject to your compliance with these Terms, Association grants you a limited, non-exclusive, non-transferable, non-sublicenseable license to access and view the Content solely in connection with your permitted use of the Services and solely for your personal and non- commercial purposes. You have the right to download and install a copy of the App to your mobile device, and to access and use the Services, for your own personal use. With respect to each App you download, you may not: (i) copy, modify or distribute the App for any purpose; (ii) transfer, sublicense, lease, lend, rent or otherwise distribute the App or the Services to any third party; (iii) decompile, reverse-engineer, disassemble, or create derivative works of the App or the Services; or (iv) use the Services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms. You acknowledge sole responsibility for and assume all risk arising from your use or reliance of any Content.

6.4. Intellectual Property

The Services contain material protected by copyright, trademark and other proprietary information, including, but not limited to, audio, graphic, photographic and text information and all Content of the Services, which are protected by copyright, trademark and other intellectual property laws of the United States. Except as expressly provided herein, nothing in these Terms gives You a right to use the Our name or any of our trademarks, logos, domain names, and other distinctive brand features. Further, You may not modify, distribute, publish, transmit, publicly display, publicly perform, participate in the transfer or sale, create derivative works or in any way exploit any of the Content, in whole or in part. Any Feedback you may provide regarding the Application is entirely voluntary and you agree that We can use Feedback without any obligation to you. Any violation of these restrictions may result in intellectual property infringement that may subject you to civil and/or criminal penalties. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from a submission of information protected by intellectual property rights in a third party, if such submission is made without express permission of the intellectual property rights holder.

The App may also contain material protected by copyright, trademark and other proprietary information, including, but not limited to, audio, graphic, photographic and text information, belonging to third parties. These third party intellectual property rights belong to the respective owners of the protected intellectual materials.

6.5. Copyright Policy

Association respects copyright law and expects its Users to do the same. It is Our policy to terminate in appropriate circumstances the Accounts of Users who repeatedly infringe the rights of copyright holders.

6.6. Links to Third Party Websites or Resources

The Services may contain links to third-party websites or resources, including to Our Partner associations. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such sites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.

6.7. Indemnity

You agree to defend, indemnify and hold harmless Association, or its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including but not limited to attorneys’ fees), to the extent allowed by applicable law, that arise from or are caused by: (i) your use of and access to the Services; (ii) your violation of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, moral or privacy right; or (iv) any claim that your Content caused damage to any third party. This section shall survive these Terms and your use and termination of the Services.

7. Enforcement

7.1. Termination

We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You may also cancel your Account by choosing the “Termination” optionfromtheapp’ssettings.

Upon any termination, discontinuation or cancellation of Services or your Account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, indemnification, warranty disclaimers, limitations of liability, and dispute resolution provisions.

7.2. Dispute Resolution

We prefer to resolve things amiably when possible therefore, you agree to the following dispute resolution policy in connection with any potential claims or disputes arising from your use of the Application. Start by notifying us of your dispute by sending a notice to [email protected].

Informal Negotiations: Parties to a dispute concerning the Terms, the Privacy Policy, or the use of the Services will attempt to informally negotiate a potential settlement or resolution to the dispute;

Arbitration: In the event that informal negotiations are unsuccessful, the parties agree to follow the arbitration procedures set forth by Association’s Constitution to resolve the dispute.

8. Disclaimers

8.1. Warranty Disclaimers

THE SERVICES AND CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT.

8.2. Limitation of Liability

NEITHER ASSOCIATION NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, MOBILE DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ASSOCIATION HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT WILL ASSOCIATION’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT EXCEED THE LESSER OF THE AMOUNTS YOU HAVE PAID TO ASSOCIATION FOR USE OF THE SERVICES OR CONTENT OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO ASSOCIATION, AS APPLICABLE.

8.3. Entire Agreement

These Terms constitute the entire and exclusive understanding and agreement between Association and You. These Terms supersede and replace any and all prior oral or written understandings or agreements between us. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

You may not assign or transfer these Terms, by operation of law or otherwise, without Association’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect.

Any notices or other communications provided by Association under these Terms, including those regarding modifications to these Terms, will be given: by Association (i) via email; or (ii) by posting to the Services. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

Association’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Association. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

8.4. Questions & contact information

If you have any questions regarding these Terms, please email us at [email protected].